Privacy Policy

This Privacy Policy outlines how Tier2Licensing, a trading name of International Education and Business Solutions Limited (Company Number: 11144197), processes personal data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection legislation.

Tier2Licensing is committed to ensuring that personal data is handled lawfully, transparently, and securely

1. Data Controller
   The data controller is:

International Education and Business Solutions Limited
Trading as: Tier2Licensing
Registered Office: Level 1, Spaces, The Mailbox, 3 Wharfside Street, Birmingham, B1 1RD, United Kingdom

If you have any queries in relation to this Privacy Policy or the handling of your personal data, you may contact us via:

Email: hello@tier2licensing.com 
Telephone: +44 (0)78 5809 0714 / +44 (0)121 818 6928

2. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

• Full name and contact details (including email address and telephone number)
• Immigration status and history
• Employment and educational history
• Company or business-related information (where applicable)
• Documentation and information provided during consultations or in the course of service delivery
• Technical data such as IP addresses, browser type and version, and website usage information collected via cookies or analytics tools

We will not collect special category data unless it is necessary and explicit consent has been provided.

3. Lawful Basis for Processing

All processing of personal data by Tier2Licensing is conducted under a recognised lawful basis as set out in Article 6 of the UK GDPR. These may include:

• Consent: Where you have explicitly consented to the processing.
• Contractual necessity: Where processing is required to perform a contract with you or to take steps at your request prior to entering into a contract.
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of our legitimate interests and such interests are not overridden by your fundamental rights and freedoms.

4. Purposes for Which Personal Data is Used

Your personal data may be processed for the following purposes:

• To provide immigration consultancy services, including Tier 2 sponsor licence applications and visa transition support
• To assess eligibility for services
• To respond to enquiries and provide quotations
• To comply with legal and regulatory requirements
• To manage and improve our services and website
• To send service-related communications and, where appropriate and permitted, marketing information
• For internal record keeping and auditing purposes

5. Data Sharing and Disclosure

We do not sell, rent or trade personal data. However, we may share your data with selected third parties under the following circumstances:

• With legal and regulatory authorities (e.g., the Home Office), where required for the provision of services or to comply with a legal obligation
• With professional advisers and service providers who act as data processors under written contracts and are bound by confidentiality obligations
• In the event of a merger, acquisition, or business reorganisation, where necessary and subject to appropriate safeguards

All data sharing is conducted in accordance with the UK GDPR and the Data Protection Act 2018.

6. Data Transfers Outside the United Kingdom

We do not routinely transfer personal data outside of the United Kingdom. Where such transfers become necessary, we shall ensure that appropriate safeguards are in place in accordance with Chapter V of the UK GDPR, including the use of adequacy decisions or standard contractual clauses approved by the Information Commissioner’s Office (ICO).

7. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or contractual obligations. As a general rule, personal data will be retained for no longer than six (6) years after the conclusion of the client relationship, unless required by law or regulation to retain it for a longer period.

8. Data Security

We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, unlawful processing, accidental loss, destruction or damage. These measures include but are not limited to encryption, secure servers, restricted access controls, and policies governing data handling and retention.

9. Use of Cookies

Our website uses cookies to enhance user experience, analyse website performance, and ensure the website functions as intended. Cookies are small text files placed on your device that collect standard internet log information and visitor behaviour data.

By using our website, you consent to the use of cookies in accordance with this Privacy Policy and our separate Cookie Policy. You may configure your browser settings to manage or disable cookies at any time; however, please note that certain features of the website may not function correctly as a result.

10. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to request the erasure of your data where it is no longer necessary for the purpose collected
• The right to restrict the processing of your data
• The right to object to processing, particularly where based on legitimate interests or direct marketing
• The right to data portability, allowing you to obtain and reuse your data across different services
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of your rights, or to make a data subject access request (DSAR), please contact us using the details in Section 1. We may require proof of identity before actioning such requests.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data has been processed unlawfully or in a manner inconsistent with this policy.

Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113

11. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any updates will be published on this page, and where appropriate, notified to you by email. You are advised to review this policy periodically to ensure you remain informed of how your data is processed.